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6 ways to reduce referral leakage from primary to specialty care

In the highly competitive healthcare landscape, preventing referral leakage is crucial for health systems to maintain network integrity and capture revenue. Discover six tactics to effectively manage referral leakage from primary to specialty care and ensure that referrals stay within your network.

Our take

Health systems renew their focus on network integrity in response to rising cost pressures

As of January 2024, health systems employ 55.1% of all physicians and 28.4% of physician practices nationally.1 Although health system revenues rebounded following the pandemic, operating costs increased at a faster rate, with growth in total expenses outpacing medical group revenue by three times per physician.2 These financial realities have health systems heavily focused on maximizing return on investment from their employed medical groups.

As a result, network integrity is a top priority for most organizations. Many health systems employ physicians, in part, for the presumed benefits that come from an employed network: downstream revenue, streamlined care coordination, and improved patient experience.  


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AFTER YOU READ THIS
  • You will know the three referral leakage points from primary to specialty care.
  • You will understand 6 tactics health systems can deploy to address referral leakage.

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